Frequently Asked Questions:
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A: We provide dog walking, pet sitting visits (all animals including farm), medication administration, overnights, pet transportation, nail trims, and anal gland expressions.
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I work 7 days a week 8am-8pm. With that being said I take off random days here and there but am working on hiring soon!
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A: When you book an appointment that time and day is reserved for you. That means I reject anyone that is asking for an appointment during that same time. When you cancel with less than 48 hour notice, it is entirely too late for me to reschedule. That means I have already turned away people that could have used our help.
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A: Yes to the overnights! Check out our services page for more info! No, to the boarding! We are a mobile service, we do not have a location.
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A: We service Parkdale, Hood River, Dee, Odell, Mosier, Bingen, White Salmon, and surrounding areas! I service The Dalles, Lyle, and up Snowden for an additonal $5 driving fee. I also travel to Tygh Valley every two months to provide nail trims and anal gland expressions. Tygh Valley clients incur a $20 driving fee.
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A: Nope! You having multiple pets or pets needing medications does not bother me one bit. I am going to be there anyways! As long as enough time is booked for me to provide the services needed, there will be no extra charges!
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A: Right now I book about 1-2 months in advance. For example if it is September I am booking out until the end of October or November. When employees are hired I usually switch it to one month in advance to provide my employees with flexibility.
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A: Absolutely! We love ALL animals! Dogs, cats, goats, cows, horses, hedgehogs, ferrets, reptiles, birds, fish, hamsters, bunnies, anything you can imagine. Christina is the only person 100% comfortable with all animals. Farm animals are covered by my insurance as long as they are not utilized for commercial purposes, selling their by-products is fine.
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A: Yes! I charge $10 extra per appointment on Holidays. The Holidays included are: Thanksgiving, Christmas Eve, Christmas Day, New Years Eve, New Years Day, Easter, Memorial Day Weekend, July 4th, and Labor Day Weekend.
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A: Yes! I (CHRISTINA ONLY) must be aware of this beforehand and multiple meet and greets will be scheduled. I am very honest and if I think it is something I cannot handle / am uncomfortable with I will tell you. I have muzzles for those pups who are unhappy with nail trims. I will tell you if I think it is becoming a traumatizing experience for your pet and therefore it is not worth it to me. I firmly believe that animals are energy based and gaining an animals trust is the way to work with them. Dominance is not everything.
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A: No. PHONE CALLS ARE FOR EMERGENCIES ONLY! Not only is this a way for me to determine when an actual emergency is occurring, but it is unprofessional for me to be on the phone while I am working. When I am with your pets they deserve my undivided attention for professional and safety reasons. You are more than welcome to send me a text, email, or schedule a meet and greet! Any changes to your pets routines is great to have in writing anyways so I can refer back to them!
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A: Please be aware that non-household pets, breeding animals, and animals used for commercial use are NOT covered by my insurance. Animals with a known/ documented bite history are also unfortunately not covered. We are still happy to care for these animals and provide these services but I am providing you transparency and due diligence here in the FAQ, and when you agree to the terms when you book appointments as to what is NOT covered.